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Conflict management begins with self-knowledge.

The calm before the storm

ISGC
Conflict Management Styles Inventory

JM Chevrier Ph.D

Since no two individuals have exactly the same expectations and desires, conflicts are a natural part of our interactions with others.

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Understand your conflict management style in order to better intervene in conflict situations

The Five Conflict Management Styles

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Use this assessment tool and find out which of the five conflict modes you use too much, not enough... or in a balanced way.

Divergences of interests

In conflict situations, people will tend to stick to their position and defend their point of view in light of that position.

However, moving towards a resolution of the conflict will force people to take a turn towards interests.

In conflict management, it is important to keep the focus on the interests at stake and not on the positions. It is these interests that come to influence a person's position. They are rarely verbalized and often changeable.

However, they are the ones who push people to action; they are the guiding force behind positions.

In a constantly changing world, people develop and interact with each other with divergent interests.

Good leadership begins with knowing yourself and your conflict management style.

Utiliser un téléphone portable

Conflict - ISGC
is available on our digital platform irptesting.com

Objective

Measuring conflict management style

LANGUAGES

French

English

Users

Guidance counselor,

Human Resources Advisor, Organizational Psychologists

Duration

10 minutes

Context

Career management

Professional development

Career guidance

Recruitment

Administration

On the digital platform irptesting.com

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