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Conflict management begins with self-knowledge.
The calm before the storm
ISGC
Inventory of conflict management styles
JM Chevrier Ph.D
Since no two individuals have exactly the same expectations and desires, conflicts are a natural part of our interactions with others.
Understanding one's conflict management style in order to better intervene in conflict situations
The five styles of conflict management
Use this assessment tool and discover which of the five conflict modes you use too much or too little... or in a balanced way.
Divergences of interests
In conflict situations, people will tend to stick to their position and defend their point of view in light of that position.
However, moving towards a resolution of the conflict will force people to take a turn towards interests.
In conflict management, it is important to keep the focus on the interests at stake and not on the positions. It is these interests that come to influence a person's position. They are rarely verbalized and often changeable.
However, they are the ones who push people to action; they are the guiding force behind positions.
In a constantly changing world, people develop and interact with each other with divergent interests.
Good leadership begins with knowing yourself and your conflict management style.
Objective
Measuring conflict management style
LANGUAGES
French
English
Users
Guidance counselor,
Human Resources Advisor, Organizational Psychologists
Duration
10 minutes
Context
Career management
Professional development
Career guidance
Recruitment
Administration
On the digital platform irptesting.com
Institute of Psychological Research - Psychometric Tests since 1964
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